A large big-box retail and wholesale chain used Intelligent Logistics' Address Corrections Analysis App and Scheduled Reporting to find and fix the specific ship-to addresses driving its most repetitive parcel address-correction charges — bringing a multi-year cost trend down by more than 80%.
Address Correction net charge, quarterly, earliest vs. most recent complete quarter on file
$440K/qtr → $85K/qtr
10 min/mo
Time spent reviewing and routing the monthly Corrected-Address ranking to fixes
Top 15–20 ship-to addresses per cycle
$1.6M+
Annualized Address Correction run-rate implied by the account's earliest quarters on file
~$412K/qtr average, 2022
Accessorial Code · Address Correction
Bringing Address Correction Charges Under Control
In early 2022, the account's Address Correction charges were running at roughly $440,000 per quarter — a cost driven largely by ship-to address data that hadn't been corrected at the source.
Using Intelligent Logistics' Address Corrections Analysis App, the team shifted from reviewing each correction charge as a one-off invoice line to identifying which specific ship-to addresses kept generating them. As the underlying addresses were corrected, the quarterly charge trend fell steadily and has held near its lowest point for several quarters running.
$440K/qtr
2022 (first quarter on file)
$310K/qtr
2024 average
$110K/qtr
Q4 2025
$85K/qtr
Q2 2026 (latest complete quarter)
Address Correction charges — net charge by quarter
▼ 81% since 2022
Each point is total Address Correction net charge for the quarter (2022-02 through 2026-03, labeled Year-Quarter). *2026-03 is a partial quarter as of this report's date and is shown for reference only; the −81% figure above compares 2022-02 to 2026-02, the most recently completed quarter.
Even with the broader trend improved, a handful of ship-to addresses still generate a correction charge on nearly every shipment sent there — until the address itself is fixed.
Each month, the team uses the Address Corrections Analysis App to rank corrected ship-to addresses by charge volume for the prior period, then works through the top 15–20 to update the customer record with the corrected address IL surfaced. In August 2026 alone, this view identified more than 15,000 correction charges across the account — 350 of them from a single recurring address.
15,107
Address-correction charges identified, Aug 2026
350
From the single largest recurring address, same month
10 min
Time to review and route the monthly list
When Intelligent Logistics can point to the exact address behind a recurring charge, fixing it takes minutes — not another invoice cycle of paying for the same mistake.
Intelligent Logistics · Billing IntelligenceCase study based on customer billing and IL reporting data. Customer name withheld for confidentiality.
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